Salesforce Administrator online training

Salesforce Administrator Training


A Salesforce administrator online training is the project or business leader and highly knowledgeable who is responsible for tasks ranging from helping the user develop reports, intertwined in making all departments successful through process automation, resetting the passwords to maintain data quality. It also helps in configuring and providing the ability to collect, analyze and retrieving information regarding the database.

ROLES OF THE ADMINISTRATOR: – The main key roles of the Administrator are

  • Maintain and customize the Sales Cloud and repair Cloud applications.
  • To implement automation, security and knowledge validation over custom apps.
  • Build custom reports, dashboards, and workflows.
  • Evaluate new releases of Salesforce to determine functional requirements and provide detailed information on how changes will apply to all affected departments/users.
  • Maintain info for integrity and accuracy as well as cleansing and duplicate record management.
  • Troubleshooting email campaigns, workflows, approval cycles, or auto-responders that generate excessive bounced mails.
  • Helping users develop or fine-tune reports so they produce meaningful metrics.
  • Coordinate activities between sales and alternative departments (such as promoting and coaching).


  • Experienced professionals World HealtOrganization square measure wanting to possess associate exciting career within the leading Cloud Computing platform.
  • They should possess a solid understanding of the organizational structure and the various business processes involved in it so that he can maintain strong relationships with key groups.
  • Freshers who are looking to start their careers in Cloud computing.
  • Developers who have worked in Java, mainframe, and C# and are looking for a boost to their career from the respective platform.
  • Functional consultants World Health Organization ar wanting to modify to Salesforce.
  • CRM (customer relationship management) products professionals.


1. Knowledge in JAVA programming.
2. Knowledge in SQL database.
3. Good knowledge of Object-oriented programming (OOPS Concept).
4. Knowledge in the Relational database management system (RDBMS).
5. Web development like HTML, CSS (Cascading Style sheets).


  • What is Cloud Computing?
  • flavours of cloud computing
  • Why cloud computing and benefits of cloud?
  • Services and deployment models in cloud?
  • Cloud Basics
  • What is CRM?
  • Why CRM and its benefits?
  • Different types of CRM
  • Business Scenario in CRM
  • What is salesforce?
  • Products and services in salesforce
  • Creating an Account in salesforce?
  • What is an Application, tabs, forms, links in salesforce?
  • What is an Object and Field? Comparing Object with Database Table
  • Difference between Standard & Custom Objects?
  • Use of Standard Applications in Sales Force
  • Create a Sample Recruiting / Warehouse App
  • Objective of Relationships
  • Types of Relationships, usage and Difference between them
  • One to One – Self Relationship/Hierarchical Relationship with Practical
  • One to Many – Using Master detail/ Using Lookup Relationship with Practical
  • Many to Many – Using Junction Object with Practical
  • What is Field Dependency?
  • Creating a Dependent Picklist
  • Introduction to Validation Rule and How it is used?
  • Create an Validation Rule for the Position / LineItem Object
  • Objective of Workflow in Salesforce
  • What is Workflow rule and Workflow actions?
  • Create a Workflow Rule That Updates Fields
  • Create a Workflow Rule That sends an email
  • Create Workflow Rules That Assign Tasks
  • What is Formula Field and How it is Used?
  • Create a Custom Formula Field to the Position / LineItem Object
  • Difference between Formula Field and Validation Rule
  • Objective of Page Layout in Salesforce
  • Grouping Fields into New Section using Page Layout
  • Making fields Required/Read only using Page Layout
  • Introduction to Roll-Up summary Fields
  • Difference between Roll-Up summary and Formula Fields
  • Difference between Workflow and Formula Fields
  • Create Roll-Up summary Field for Job Application/ Invoice Object
  • What is Many-to-Many Relationship
  • Customizing the Related Lists in Many-to-Many Relationship
  • Salesforce Editions & Licences
  • Designing Application for Multiple User
  • How to Create User in Salesforce
  • Introducing Profiles
  • Go through Standard profile and Custom Profiles
  • Introduction to Role Hierarchy in Salesforce
  • Introduction to Security and Sharing
  • Object Level Security
  • Field Level Security
  • Introducing Organization-Wide Defaults(Record-level Security)
  • Introducing Manual Sharing
  • Sharing Rules
  • Role based Sharing.
  • Difference between Roles and profiles
  • Define Sharing rule for related objects
  • Overriding Sharing with Object-Level Permissions
  • Analysing Data with Reports and Dashboards
  • Introducing Reports including Tabular, Summary , Matrix and Joined Report
  • Introducing Dashboards
  • Generating different types Dashboard
  • Set running/logged in User for Dashboard
  • Customize Position/Merchandise Object Page Layout
  • Introduction to Search Layouts
  • Customize the Search Layouts in Objects
  • Create Review Object and respective Fields
  • Introducing Approvals
  • Approval Process and Creating Approval Steps
  • Learn when and how to export, delete, insert, update and upsert data
  • Use the import wizard
  • Use the apex data loader
  • Use the data
  • Introducing Email Templates
  • Introducing Chatter Completed
  • What is sandbox organization and production organization? Difference between them
  • How to upload documents in Salesforce
  • Recap on System Administrator
  • What is Sales Application in Salesforce
  • Complete Sales Life Cycle
  • Relationship between -> Account, Opportunities and contact etc.
  • Lead Conversion Process
  • Adding Custom Field to Standard Objects
  • Introducing Queues
  • Introducing Public group
  • How to change the logo of the application.
  • Live trouble shooting
  • Live issue handling
  • Doubts session

0 Reviews

Write a Review

WhatsApp chat

Schedule a demo

We will schedule the demo with an expert trainer as per your time convenience.

Have a query?

we'd love to assist and help you on anything related to IT courses.