What are the core objectives of ServiceNow Online training?
Upon successful completion of ServiceNow online classes, the candidate will be able to:
Who can learn ServiceNow?
ServiceNow training is ideal for the following job roles:
Candidates willing to build their career in the field of software development can also learn this course.
What are the prerequisites to learn ServiceNow course?
The following are the few fundamental things that an aspirant or a candidate should possess to learn ServiceNow training.
Basic knowledge of,
Does ServiceNow require coding?
Is ServiceNow easy to learn?
Yes, of course, ServiceNow is easy to learn. There are several platforms to gain complete knowledge of ServiceNow as it is a cloud-based solution which offers SaaS(Software as a Service) management.
What is Service Now?
Why and who can User Service Now
Concept of Cloud Computing in Service Now
Introduction to ITIL Foundation
Navigation and Users
Helpful Portals, Releases
Define CSS Properties, UI Properties
Change Visibility of Homepage and Banner
Creating Application , module
Personalizing form and table layout
Creating an Update Set
Merge update set
Retrieve Update set in another instance
Workflow editor and Workflow scripts
Workflow activities and Workflow context
Workflow stages, Transitions
User of service catalog Back and end execution
Creating Catalog item,record producer, order guide
Create RITM and Catalog task
Attaching Workflow to Catalog items
Schedule data import
Data Load automation
Users and Departments
Concept of delegation
Customizing user profile
Roles & group membership
Fetch detail of logged in user
Defining a template
Introduction to SMTP and POP mail Servers
Trigger email and event
Attach SLA to tasks
Create Schedule and child Schedule
Introduction to Scheduled jobs
Schedule job log
Create Read,Write and Create ACL on table and field level
Write ACL Scripts
Concepts of privileged system admin
Introduction to web service
Debugging Business rule
Data Lookup rules