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Servicenow online training

ServiceNow Online Training

overview

Advance your skills by enrolling to ServiceNow Online Training course provided by ITCourCes.com. Join us to build strong foundation ServiceNow applications. Learn to design applications using the ServiceNow advanced features like reporting and scripting with hand-on practice and real-time scenarios. The curriculum designed to help you in clearing the certification. Enroll now and get certified!!

What are the core objectives of ServiceNow Online training?

Upon successful completion of ServiceNow online classes, the candidate will be able to:

  • Understand the fundamentals of ServiceNow applications.
  • Will be able to code and manage a ServiceNow instance.
  • Gain knowledge required to clear ServiceNow certification exam.

Who can learn ServiceNow?

ServiceNow training is ideal for the following job roles:

  • Software developers
  • Project managers
  • Application support engineers

Candidates willing to build their career in the field of software development can also learn this course.

What are the prerequisites to learn ServiceNow course?

The following are the few fundamental things that an aspirant or a candidate should possess to learn ServiceNow training.
Basic knowledge of,

  • Database
  • JavaScript
  • Troubleshooting

Does ServiceNow require coding?

As far as ServiceNow is concerned, it uses Scripting languages to handle database queries and other forms. So for a developer, it is must to know a scripting language such as Javascript.

Is ServiceNow easy to learn?

Yes, of course, ServiceNow is easy to learn. There are several platforms to gain complete knowledge of ServiceNow as it is a cloud-based solution which offers SaaS(Software as a Service) management.

Curriculum


What is Service Now?

Why and who can User Service Now

Concept of Cloud Computing in Service Now

Introduction to ITIL Foundation

Navigation and Users

Helpful Portals, Releases

Creating Gauges

Define CSS Properties, UI Properties

Change Visibility of Homepage and Banner


Creating Application , module

Creating Table

Personalizing form and table layout

Creating Section

View

Dictionary Overrides

Reference Qualifiers

Related Lists

Creating an Update Set

Merge update set

Retrieve Update set in another instance

 

Workflow editor and Workflow scripts

Workflow activities and Workflow context

Workflow stages, Transitions

 

User of service catalog Back and end execution

Creating Catalog item,record producer, order guide

Create RITM and Catalog task

Attaching Workflow to Catalog items

Data Sources

XML Report

Transform Maps

Schedule data import

Import sets

Transform Scripts

Data Load automation

Creating groups

Users and Departments

Concept of delegation

Customizing user profile

Roles & group membership

Fetch detail of logged in user

Defining a template

Define notification

Email Logs

Introduction to SMTP and POP mail Servers

Trigger email and event

SLA Definitions

SLA Properties

Attach SLA to tasks

Create Schedule and child Schedule

Introduction to Scheduled jobs

Schedule job log

Scheduled reports

 

Create Read,Write and Create ACL on table and field level

Debug ACLS

Write ACL Scripts

Concepts of privileged system admin

Introduction to web service

SOAP Messages

Debugging

Personalize Users

Debugging Business rule

Debugging ACL

Background Scripts

Client Scripts

Business Rules

UI Actions

UI Policies

Data Polcies

Script Includes

Data Lookup rules

UI pages

UI Macros

Dictionary

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